Ldap configuration - error

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jmandrade
Znuny newbie
Posts: 2
Joined: 22 Sep 2015, 16:08
Znuny Version: 4.0.1

Ldap configuration - error

Post by jmandrade »

I am installing the Ldap for the OTRs log in through the AD users, but it asks me this error.

Someone to help me

CustomerUser: No auth record in 'customer_user' for 'xxxxxxx' (REMOTE_ADDR: xxx.xxx.xxx.xxx)
aph
Znuny superhero
Posts: 646
Joined: 20 Jun 2014, 12:11
Znuny Version: 3.3.9, 4.x, 5.x

Re: Ldap configuration - error

Post by aph »

What does your config look like?
OTRS 3.3.x (private/testing) on Windows Server 2008 with MSSQL database.
OTRS 3.3.x (private/testing) on CentOS with MySQL database and apache
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