[SOLVED] Unable to install packages

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kongyong92
Znuny newbie
Posts: 43
Joined: 15 Sep 2017, 11:40
Znuny Version: OTRS v5.0.10
Real Name: Kong-Yong
Company: Rhenus Logistics

[SOLVED] Unable to install packages

Post by kongyong92 »

Hello,

I am trying to import the following packages but was told that I would require ImportExport v5.0.1:
1. ServiceImportExport
2. CustomerCompanyImportExport
3. CustomerUserImportExport

Searched online but was not able to locate the correct ImportExport v5.0.1.

Anyone is able to help me out on this? There's a list of contacts that I have to import into OTRS.

Thanks.
Last edited by kongyong92 on 23 Apr 2019, 09:09, edited 1 time in total.
Best regards,
Kong-Yong
kongyong92
Znuny newbie
Posts: 43
Joined: 15 Sep 2017, 11:40
Znuny Version: OTRS v5.0.10
Real Name: Kong-Yong
Company: Rhenus Logistics

Re: Unable to install packages

Post by kongyong92 »

kongyong92 wrote:Hello,

I am trying to import the following packages but was told that I would require ImportExport v5.0.1:
1. ServiceImportExport
2. CustomerCompanyImportExport
3. CustomerUserImportExport

Searched online but was not able to locate the correct ImportExport v5.0.1.

Anyone is able to help me out on this? There's a list of contacts that I have to import into OTRS.

Thanks.
ah its okay. i think i found it.
https://ftp.otrs.org/pub/otrs/itsm/pack ... -5.0.1.opm
Best regards,
Kong-Yong
sunny
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Posts: 68
Joined: 30 Aug 2011, 13:14
Znuny Version: 5.0.22
Real Name: Sunny
Contact:

Re: [SOLVED] Unable to install packages

Post by sunny »

I installed the above package from the URL you mentioned but while clicking Import/Export from admin the below error is coming

Error Message: No object backend found!
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