Hello / Buenos días!
I'm trying to implement OTRS in the enterprise i'm working on. This is my college proyect and i would like to present the proyect for 5.000 users at the same time, might be in a web interface or an agent in the computer. I apreciate all the help you could provide me, and thanks!
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Estoy tratando de implementar OTRS en la empresa en la que estoy trabajando. Es mi proyecto para la universidad, y me gustaría presentar el proyecto para que pudiesen ingresar 5000 usuarios al mismo tiempo, ya sea a través de la página web o un cliente en el desktop. Agradecería toda la ayuda que pudieran darme, y gracias!
Harware Requirements for OTRS
Moderator: crythias
Re: Harware Requirements for OTRS
Hi,
check the minimum requirements on
https://doc.otrs.com/doc/manual/admin/6 ... quirements
the more users you have, the bigger the machine must be. Memory is important, fast I/O on disks and a fast connection to database.
Usually the apache sessions is the limit.
Clustering of apache application servers for high performance setups with OTRS is possible with commercial addons and deep knowledge of Load Balancing, MTA,OTRS/Linux/DB(+Cluster)/... know how only.
I think only a few people are able to do high performance clustering.
regards
Flo
check the minimum requirements on
https://doc.otrs.com/doc/manual/admin/6 ... quirements
the more users you have, the bigger the machine must be. Memory is important, fast I/O on disks and a fast connection to database.
Usually the apache sessions is the limit.
Clustering of apache application servers for high performance setups with OTRS is possible with commercial addons and deep knowledge of Load Balancing, MTA,OTRS/Linux/DB(+Cluster)/... know how only.
I think only a few people are able to do high performance clustering.
regards
Flo
OTRS 8 SILVER (Prod)
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.
Re: Harware Requirements for OTRS
Thank you so much! <3
Re: Harware Requirements for OTRS
No exige mucho el OTRS pero siempre es bueno en mi caso tengo aproximadamente 500 usuarios, y le he metido 8GB de RAM 2 Cores en procesador ya que es una VM y en espacio he colocado una particion de 10 GB para el SO y otra de 20 para la BD en LVM para poder expandirlo.