Hello,
We are using OTRS 5.
For some email notifications, there is a limit to the characters in the subject like 'OTRS_CUSTOMER_SUBJECT[24]'.
What is the significance of this number and could there be any negative impact if this number is changed or removed?
Regards,
Tom.
Limited characters in notification subject
Moderator: crythias
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- Znuny advanced
- Posts: 120
- Joined: 16 Apr 2015, 08:42
- Znuny Version: 3.2.16
Re: Limited characters in notification subject
Hi,
it stripes the subject after 24 characters.
If you remove it, the subject is not stripped.
Flo
it stripes the subject after 24 characters.
If you remove it, the subject is not stripped.
Flo
OTRS 8 SILVER (Prod)
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.