Hello,
I would like to know whether will be possible to have a count of the slave/child tickets that are linked to each master/parent. Maybe is an option in OTRS to show that number? I use 5.0.28, i dont know that will be in newer versions.
Thank you
Count child/slave tickets
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Re: Count child/slave tickets
i dont think its existed..however can be extend via perl..
REF: https://doc.otrs.com/doc/api/otrs/6.0/P ... l#LinkList
REF: https://doc.otrs.com/doc/api/otrs/6.0/P ... l#LinkList
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Re: Count child/slave tickets
Thank you, that would be a good option to set in newer versions