Remove /otrs from URL

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clebermedina
Znuny newbie
Posts: 1
Joined: 26 Sep 2019, 16:44
Znuny Version: 6.22
Real Name: Cleber

Remove /otrs from URL

Post by clebermedina »

Hi,

I just want change the url 192.168.0.1/otrs to 192.168.0.1/

I change em the otrs config the scriptalias to " "

The apache otrs.conf I change

ScriptAlias / "/srv/otrs/bin/cgi-bin/"
Alias /otrs-web/ "/srv/otrs/var/httpd/htdocs/"

But not work

apache log:

[Thu Aug 06 18:39:32.025906 2020] [alias:warn] [pid 1832] AH00671: The Alias directive in /etc/apache2/conf.d/otrs.conf at line 6 will probably never match because it overlaps an earlier ScriptAlias.

[Thu Aug 06 18:40:08.586435 2020] [cgi:error] [pid 1853] [client 192.168.100.1:22720] AH02811: script not found or unable to stat: /srv/otrs/bin/cgi-bin/otrs-web, referer: http://192.168.100.25/index.pl

What can i Do?
bschmalhofer
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Joined: 30 Apr 2020, 15:16
Znuny Version: 6.0
Real Name: Bernhard Schmalhofer
Company: Bernhard Schmalhofer
Location: Munich
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Re: Remove /otrs from URL

Post by bschmalhofer »

I checked https://httpd.apache.org/docs/2.4/mod/mod_alias.html and there it is stated that the order of the directives is relevant. The first match wins. Therefore I would try to simple switch around the two directives.

Code: Select all

Alias /otrs-web/ "/srv/otrs/var/httpd/htdocs/"
ScriptAlias / "/srv/otrs/bin/cgi-bin/"
There is also the system setting Frontend::WebPath . But I don't see how it would help in this situation.
shawnbeasley
Znuny Employee
Posts: 132
Joined: 13 Sep 2021, 09:38
Znuny Version: Znuny 6.3.x
Real Name: Shawn Beasley
Company: Znuny

Re: Remove /otrs from URL

Post by shawnbeasley »

That and scriptalias is the system configuartion.
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