OTRS 6 - change date format

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mdt753
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Joined: 18 Dec 2019, 17:29
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Real Name: Maurizio

OTRS 6 - change date format

Post by mdt753 »

Good morning,

I have this problem, my OTRS 6 shows date format in statistics as mm/dd/yyyy hh/mm (TimeZone).

What can I do for change this kind of Date view? I need to read the dd/mm/yyyy hh/mm eventually whitout (TimeZone) also.

Thanks a lot in advance.

Maurizio
skullz
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Re: OTRS 6 - change date format

Post by skullz »

if im correct, its depend on your language preferences under your profile > preferences..

if using english, select english UK instead of english US..

https://github.com/OTRS/otrs/blob/rel-6 ... uage/en.pm
https://github.com/OTRS/otrs/blob/rel-6 ... e/en_GB.pm
mdt753
Znuny newbie
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Joined: 18 Dec 2019, 17:29
Znuny Version: 6.0.24
Real Name: Maurizio

Re: OTRS 6 - change date format

Post by mdt753 »

Thank you for your answer, but I use en and some users use it; I also verified the correct file data (in the attached image the en file) and both the files are ok.

I really don't where should I verify and/or change the settings.

Regards,

Maurizio
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skullz
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Re: OTRS 6 - change date format

Post by skullz »

the file only as references..
change the preferred language at Admin > Agent > agent profile > user preferences
wurzel
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Re: OTRS 6 - change date format

Post by wurzel »

Hi

I do not know a solution for not showing the time zone in brackets - I think you are refering to this output.
I do not know why developpers use a bracket + time zone in a field type DATE. This is just bad.
Maybe some coding could fix this?

Flo
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