6.0.24 to 6.0.30 - unable to create PID for RebuildConfig!

[Nespresso]

Hello,

Did the upgrade from 6.0.24 to 6.0.30 and now I cannot rebuild the config, because of this I have a few thing now working properly, mainly a company theme and a few very minor customizations.

I left this for over 24h expecting it would finish but I keep getting that, tried to find this existing PID but no luck, restarted httpd, otrs daemon, cron.

Other than what I described above the system is running fine.

Code: Select all

[coffee@obelisk bin]# su -c "/opt/otrs/bin/otrs.Console.pl Maint::Config::Rebuild" -s /bin/bash otrs

There is another system configuration rebuild in progress, waiting...

Error: System was unable to create PID for RebuildConfig!
[coffee@obelisk bin]# 

Any guidance on how to track this PID?

Thank you very much.

[crythias]

Code: Select all

select * from process_id

[Nespresso]

Hello Crythias,

Thank you for the reply, I do have entries on process_id but the process_create map to December 2019.

Is it okay to delete those entries and then run manually?

Code: Select all

MariaDB [palmtree]> select * from process_id;
+---------------+------------+---------------------+----------------+----------------+
| process_name  | process_id | process_host        | process_create | process_change |
+---------------+------------+---------------------+----------------+----------------+
| RebuildConfig | 13280      | 10.10.10.100:6999 |     1576347498 |     1576347498 |
| RebuildConfig | 13345      | 10.10.10.100:6999 |     1576347571 |     1576347571 |
+---------------+------------+---------------------+----------------+----------------+

Thank you.

[crythias]

.. maybe? But

Code: Select all

ps auxwww -p 13280,13345

might be useful...