Unable to list emails in queue

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sanilramachandran
Znuny newbie
Posts: 21
Joined: 29 Sep 2020, 08:56
Znuny Version: 6.5
Real Name: Sanil Ramamachandran
Company: SFO

Unable to list emails in queue

Post by sanilramachandran »

I have too many open communications and no emails being sent out.
I am running otrs in ubuntu, i have tried to list the email queues using the command "bin/otrs.Console.pl Maint::Email::MailQueue --list 'but nothing happens.
Can somebody help me to list and delete all the pending emails in the queue?
Screenshots attached for open communications from Communication log and shell.
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sanilramachandran
Znuny newbie
Posts: 21
Joined: 29 Sep 2020, 08:56
Znuny Version: 6.5
Real Name: Sanil Ramamachandran
Company: SFO

Re: Unable to list emails in queue

Post by sanilramachandran »

bin/otrs.Console.pl Maint::Email::MailQueue --list does not give any response, what could be the reason? pls help
zzz
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Re: Unable to list emails in queue

Post by zzz »

First, you should check the reason for the 100k+ failed communications.
Just open a couple of them and see what the error message is.

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