Show_Hide Dynamic Fields

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Stefano2019
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Show_Hide Dynamic Fields

Post by Stefano2019 »

Hello everybody,

looking for a solution that could satisfy my needs, I came across this Topic which talks about the possibility of hiding the Dynamic Fields based on the selected queue:
https://forums.otterhub.org/viewtopic.php?t=40185

From the link indicated you can download this addon:
https://github.com/reneeb/otrs-HideDynamicFields

Which apparently can be installed directly from the Web GUI => Admin | Package manager:
https://forums.otterhub.org/viewtopic.php?t=11609

Has anyone of you already installed and used it? Do you have any advice for me?

Thanks everyone in advance.
Stephen
alexus
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Re: Show_Hide Dynamic Fields

Post by alexus »

Hi,

Please describe your need in details - what where how it should works?
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Stefano2019
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Re: Show_Hide Dynamic Fields

Post by Stefano2019 »

alexus wrote: 25 Feb 2021, 19:30 Hi,

Please describe your need in details - what where how it should works?

Hi,

whether it actually hides the Dynamic Fields based on the selected queue.
I also wanted to know if installing this addon is safe and if anyone had any problems after installing it.

Ty
zzz
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Re: Show_Hide Dynamic Fields

Post by zzz »

Hey,

You don't need to worry. The add-on is safe to use.
You can also download it from here: https://opar.perl-services.de/dist/Hide ... elds-6.0.5

— Emin
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Stefano2019
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Re: Show_Hide Dynamic Fields

Post by Stefano2019 »

zzz wrote: 25 Feb 2021, 20:13 Hey,

You don't need to worry. The add-on is safe to use.
You can also download it from here: https://opar.perl-services.de/dist/Hide ... elds-6.0.5

— Emin
Thank you very much, really!

Have you installed it? Does it really work?

Do you have any suggestions for both installation and use to give me?

Thank you again
Stefano
skullz
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Re: Show_Hide Dynamic Fields

Post by skullz »

Last time i tried it (a long long ago), yes its work..
However, if you want to hide mandatory, you wont be able to submit the form..

Not sure now its support or not..
reneeb
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Re: Show_Hide Dynamic Fields

Post by reneeb »

Currently mandatory fields can be hidden, but submitting the form won't work. You can file a bug at https://github.com/reneeb/otrs-HideDynamicFields and I'll have a look (but not in the next two weeks).
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skullz
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Re: Show_Hide Dynamic Fields

Post by skullz »

i opened a bug, perhaps i will pull later if i have more time to explore it..
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