Hello,
ftp.otrs.org is not resolving anymore (DNS side). I have an OTRS 5 and would like to upgrade to 6, however my OTRS instance got ITSM installed and used. According to the official doc this package is available on this ftp. I looked on the Zunny OTRS packages and there is no ITSM either...
So, Am I stuck with otrs5 forever ?
Best regards,
Frédéric
ftp.otrs.org DOWN
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Re: ftp.otrs.org DOWN
Hi,dclfred wrote: ↑11 Apr 2021, 10:05 ftp.otrs.org is not resolving anymore (DNS side). I have an OTRS 5 and would like to upgrade to 6, however my OTRS instance got ITSM installed and used. According to the official doc this package is available on this ftp. I looked on the Zunny OTRS packages and there is no ITSM either...
So, Am I stuck with otrs5 forever ?
All old and new packages are available at download.znuny.org , see also viewtopic.php?f=53&t=42328
You can use ITSM 6.0.30 with the latest Znuny (6.0.33), this is no problem anyway. We will release a new ITSM version if needed: that means if there are any changes to the code regarding bug fixes or security issues there will be a new release.
TLDR: you're not stuck with version 5 forever.
- Roy
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Use a test system - always.
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Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
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- Znuny newbie
- Posts: 2
- Joined: 10 Apr 2021, 13:33
- Znuny Version: otrs-5.0.27-01.noarc
- Real Name: Frédéric HILPERT
Re: ftp.otrs.org DOWN
Hi Roy,
Thank you so much for your answer. This solves the issue on my side and this post will be helpful for other people researching using this domain name as keyword.
Thanks again,
Frédéric
Thank you so much for your answer. This solves the issue on my side and this post will be helpful for other people researching using this domain name as keyword.
Thanks again,
Frédéric