Hello everybody,
I am using the MasterSlave module on version 6 of OTRS.
Everything works very well, except in this specific case which I now describe:
I create a master ticket, for example opened by me, and connect the various slave tickets to it.
When I send a notification on the master with the Reply, the notification is sent on the various Slave tickets but always to the customer of the master ticket.
So I get all notifications for every existing slave ticket.
I would like what is sent by the Master to be sent to the customers who have opened the slave tickets.
I hope I explained myself.
Thank you
MasterSlave send Notification to real customer
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