Hello,
We are using OTRS 5.
For some emails, the body gets converted into attachment of type '.eml' and is not displayed in the ticket body as it normally does for other emails.
No recent modification has been done in OTRS.
Also could not find anything in the code that is responsible for this.
Any pointers will be appreciated!
Regards,
Tom.
OTRS Email Body converted to Attachment
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Re: OTRS Email Body converted to Attachment
Could you provide a sample mail (with redacted personal data)?
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de