Decode Incoming Base64 Email

[flippertom]

Hello,

We are using OTRS 5.
One source system needs to send emails which are base64 encoded.
Is it possible to decode these emails when fetching? If yes, any hints for how to achieve this?

Regards,
Tom.

[jojo]

if there properely encoded OTRS should do this already. Pleas enote that OTRS 5 is without security updates since years and has known vulnerabilties

[flippertom]

if there properely encoded OTRS should do this already. Pleas enote that OTRS 5 is without security updates since years and has known vulnerabilties

Thank you for the note, we're planning for an upgrade but it will take some time.

I just sent an encoded email using echo -n 'Test123' | base64 and the ticket had the encoded text.
It did not decode automatically. Am I missing some setting?

Regards,
Tom.

[jojo]

Putting a base64 text in a plaitext mail is not a valid base64 encoded mime part. Also Thnderbird or other mailclients will not be able to decode it. Mails using a base64 mime transfer encoding will be decoded.

[flippertom]

Putting a base64 text in a plaitext mail is not a valid base64 encoded mime part. Also Thnderbird or other mailclients will not be able to decode it. Mails using a base64 mime transfer encoding will be decoded.

Understood, Thanks a lot!