Dynamic field - Integer ?

[tuxtom]

OTRS 6.0.38

Hi All,
is it possible to assign a number to a dynamic field, an integer value? Not a text field!
I would need a field for working hours to make later evaluations in a ticket.
Or does anyone have another idea?


Regards, Tom.

[reneeb]

You could try https://opar.perl-services.de/dist/Dyna ... eger-6.0.2 . If you need it for Znuny 6.1 or 6.2, please let me know (I had no time to port it yet)...

[root]

Hi,

You can also use regular expression to check if the input is an integer. Sth like ^\d+$ should do the trick.

- Roy

[tuxtom]

Hi All.
thanks.
I'll try it.

Regards, Tom.

[reneeb]

You can also use regular expression to check if the input is an integer. Sth like ^\d+$ should do the trick.

But sorting doesn't work correctly then. Text fields are sorted like 1, 11, 12, 2, 21, 3, 4, 5...

[root]

You can also use regular expression to check if the input is an integer. Sth like ^\d+$ should do the trick.

But sorting doesn't work correctly then. Text fields are sorted like 1, 11, 12, 2, 21, 3, 4, 5...

Sure, maybe I did not see the part where a select field was mentioned

[tuxtom]

Hi,
the plugin works well. I am trying some other things right now. Is it also possible to include the "TimeUnits" field in the "AgentTicketFreeText" template?
I see it only in close tickets.
I just don't want to change the tt-file.
TimeUnits can also do comma numbers and summed up the numbers automatically.
You can test this if you close the ticket more often and always change the time unit.
Regards, Tom.

[reneeb]

In the AgentTicketFreeText dialog you can only change ticket settings and TimeUnits is something for Articles. So no, you can't edit the TimeUnits.