Hello,
We are using OTRS 5.
Printing a ticket does not include the inline images from the ticket body.
Is there some way to enable this?
Regards,
Tom.
Print does not include images
Moderator: crythias
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flippertom
- Znuny advanced
- Posts: 120
- Joined: 16 Apr 2015, 08:42
- Znuny Version: 3.2.16
Re: Print does not include images
Hi,
it never included inline pictures or attachements.
I do not know any development or addon.
You might use browser print function. (but who is printing something in these days...)
Flo
it never included inline pictures or attachements.
I do not know any development or addon.
You might use browser print function. (but who is printing something in these days...)
Flo
OTRS 8 SILVER (Prod)
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.
-
flippertom
- Znuny advanced
- Posts: 120
- Joined: 16 Apr 2015, 08:42
- Znuny Version: 3.2.16
Re: Print does not include images
Thank you for your reply.
Users need to print tickets in pdf format in case it is to be sent to any external supplier.
The print function from the browser for some reason is printing only the right hand section of the ticket (Ticket Information Section). It ignores the main body of the ticket.
Any idea why this could be happening.
Regards,
Tom.