6.3 Install ITSM CORE, Etc...

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griff6r
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6.3 Install ITSM CORE, Etc...

Post by griff6r »

I recently stood up an OTRS 6.0 server with ITSM, CMD, General Catalog and the rest of the available add-ins. After a couple of upgrade attempts from OTRS to Znuny I decided to fresh install the latest version. Now I'm disappointed to find that I can't install those features.
I'm curious to know if and how to get these installed? Thanks.
skullz
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Re: 6.3 Install ITSM CORE, Etc...

Post by skullz »

griff6r
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Re: 6.3 Install ITSM CORE, Etc...

Post by griff6r »

Thanks, but I'm getting this error with every install attempt...
Capture.PNG
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wurzel
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Re: 6.3 Install ITSM CORE, Etc...

Post by wurzel »

Hi,

the answer is in the note message:

install the latest znuny release, but release 6.0.x

or you use the proper 6.3 package, would also be an option.

Flo
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griff6r
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Re: 6.3 Install ITSM CORE, Etc...

Post by griff6r »

Thanks, but installing the core enabled the rest of these packages. I'm good.
griff6r
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Re: 6.3 Install ITSM CORE, Etc...

Post by griff6r »

Capture.PNG
The individual packages weren't available matching the current version (6.3.1) but getting the ITSM core installed installed the correct version of those packages. A little different than OTRS was but I'll get the hang. Thanks again.
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root
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Re: 6.3 Install ITSM CORE, Etc...

Post by root »

griff6r wrote: 10 Jun 2022, 14:54 The individual packages weren't available matching the current version (6.3.1) but getting the ITSM core installed installed the correct version of those packages. A little different than OTRS was but I'll get the hang. Thanks again.
Hi,

The individual packages are and were available, just in another location. Like before: https://download.znuny.org/releases/itsm/packages6x/

We had a problem with the package manager and repository that's why a 6.3.3 is there for ITSM* packages.

- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO

Use a test system - always.

Do you need professional services? Check out https://www.znuny.com/

Do you want to contribute or want to know where it goes ?
griff6r
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Re: 6.3 Install ITSM CORE, Etc...

Post by griff6r »

Ah, didn't see them there. I was browsing the wrong directory. Anyway, they got installed with the core.
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