Update 5 to 6

Moderator: crythias

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petrholes2
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Update 5 to 6

Post by petrholes2 »

Hello,

after update OTRS 5 to 6 I can't login, unable click on login page, it seems the button Login doesn't work.
I see errror messages with JavaScript:
otrs.png
Would you be so king, could you help me?

Thanks,
- Petr
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root
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Re: Update 5 to 6

Post by root »

Hi,

My guess would be the client cache. But since it's not the Centuran fork and no Znuny variant I recommend asking them. Maybe the have also a forum

- Roy
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petrholes2
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Re: Update 5 to 6

Post by petrholes2 »

Hello Roy,

could you please be so kind, what does mean "client cache"?

Many thanks for your hint. I will try Centurian forum, if exists...

-Petr
lis9
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Re: Update 5 to 6

Post by lis9 »

Remove cookies and other client data stored in your browser
petrholes2
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Re: Update 5 to 6

Post by petrholes2 »

Thank you, but that didn't help either.

-Petr
Johannes
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Re: Update 5 to 6

Post by Johannes »

Not really my department but I guess you system is loading the "old" jQuery.
My guess is, when you look at your network tab, that there are some 404 errors to be found.

I don't know how centuran handles this, but you could try bin/otrs.Console.pl Maint::Config::Rebuild --cleanup
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