Hello,
It is possible to grant to the agent who is mentioned RW permissions to a ticket? By default the mentioned agent gets RO permissions just like observer.
Daniel Lisiecki
Mentions in Znuny 6.4.3
Moderator: crythias
-
- Moderator
- Posts: 393
- Joined: 30 Jan 2008, 02:26
- Znuny Version: All of them ^^
- Real Name: Hannes
- Company: Znuny|OTTERHUB
Re: Mentions in Znuny 6.4.3
Hi,
no, there is no configuration for that.
Regards
Johannes
no, there is no configuration for that.
Regards
Johannes