ZZZAAuto has no Load() method

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ahauser
Znuny newbie
Posts: 42
Joined: 19 May 2017, 10:09
Znuny Version: ITSM5S

ZZZAAuto has no Load() method

Post by ahauser »

Hi,


Running Znuny-LTS-6.0.46, I have this error whatever otrs.Console I run :
Kernel::Config::Files::__ZZZAAuto has no Load() method. at /opt/znuny-6.0.46/Kernel/Config/Defaults.pm line 1979.
On line 1979 of Default.pm, I can see :

# Check if package has loaded and has a Load() method.
if (!$Package->can('Load')) {
die "$Package has no Load() method.";
}
However I uninstalled all packages and reinstalled them at the latest versions available on https://download.znuny.org/releases/itsm/packages6/ but the message is still displayed.

Any ideas ?
Johannes
Moderator
Posts: 391
Joined: 30 Jan 2008, 02:26
Znuny Version: All of them ^^
Real Name: Hannes
Company: Znuny|OTTERHUB

Re: ZZZAAuto has no Load() method

Post by Johannes »

Can you please post a listing of you Kernel/Config/Files directory.
I would guess that there is a "renamed".pm file somewhere.

regards
Johannes
ahauser
Znuny newbie
Posts: 42
Joined: 19 May 2017, 10:09
Znuny Version: ITSM5S

Re: ZZZAAuto has no Load() method

Post by ahauser »

Johannes wrote: 23 Nov 2022, 12:28 Can you please post a listing of you Kernel/Config/Files directory.
I would guess that there is a "renamed".pm file somewhere.

regards
Johannes

drwxrwsr-x 3 otrs www-data 4096 Nov 23 11:01 ./
drwxrwsr-x 3 otrs www-data 4096 Nov 23 11:20 ../
drwxrwsr-x 2 otrs www-data 4096 Nov 23 10:56 XML/
-rw-rw---- 1 otrs www-data 296595 Nov 18 18:40 __ZZZAAuto.pm
-rw-rw---- 1 otrs www-data 427644 Nov 23 11:01 ZZZAAuto.pm
-rw-rw---- 1 otrs www-data 11352 Nov 23 11:01 ZZZACL.pm
-rw-rw---- 1 otrs www-data 3113 Nov 23 11:01 ZZZProcessManagement.pm
Johannes
Moderator
Posts: 391
Joined: 30 Jan 2008, 02:26
Znuny Version: All of them ^^
Real Name: Hannes
Company: Znuny|OTTERHUB

Re: ZZZAAuto has no Load() method

Post by Johannes »

this has to be removed or renamed without the *.pm suffix.

__ZZZAAuto.pm

And your error will be gone.
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