I friends, Znuny 6.4 and I have some accounts that use same tokens in differents process to get mail in my znuny server all them function OK, but just one give me error to receive mails. The error is:
Web:
CommunicationLog(ID:5329693,AccountType:-,AccountID:-,Direction:Incoming,Transport:Email,ObjectLogType:Connection,ObjectLogID:8661147)::Kernel::System::MailAccount::POP3TLS => POP3TLS: Auth for use...
=> POP3TLS: Auth for use...
Detalles del error
Backend ERROR: OTRS-CGI-10 Perl: 5.16.3 OS: linux Time: Mon Dec 19 15:43:19 2022
Message: CommunicationLog(ID:5329693,AccountType:-,AccountID:-,Direction:Incoming,Transport:Email,ObjectLogType:Connection,ObjectLogID:8661147)::Kernel::System::MailAccount::POP3TLS => POP3TLS: Auth for user pedidosflotasq@conauto.com.ec/outlook.office365.com failed!
RemoteAddress: 192.168.1.55
RequestURI: /otrs/index.pl?Action=AdminMailAccount;Subaction=Run;ID=33;ChallengeToken=YY3RsfVKpK40DYohknXy74EZ1Fvf7WyC;
Traceback (28393):
Module: Kernel::System::CommunicationLog::_LogError Line: 535
Module: Kernel::System::CommunicationLog::ObjectLog Line: 297
Module: Kernel::System::MailAccount::POP3::Fetch Line: 270
Module: Kernel::System::MailAccount::MailAccountFetch Line: 649
Module: Kernel::Modules::AdminMailAccount::Run Line: 80
Module: Kernel::System::Web::InterfaceAgent::Run Line: 1144
Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler Line: 39
Module: (eval) (v1.99) Line: 207
Module: ModPerl::RegistryCooker::run (v1.99) Line: 207
Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 173
Module: ModPerl::Registry::handler (v1.99) Line: 32
And erros in log are:
[Mon Dec 19 15:40:51 2022][Error][Kernel::System::CommunicationLog::_LogError][535] CommunicationLog(ID:5329687,AccountType:-,AccountID:-,Direction:Incoming,Transport:Email,ObjectLogType:Connection,ObjectLogID:8661136)::Kernel::System::MailAccount::POP3TLS => POP3TLS: Auth for user pedidosflotasq@conauto.com.ec/outlook.office365.com failed!
[Mon Dec 19 15:41:05 2022][Error][Kernel::System::Daemon::DaemonModules::BaseTaskWorker::_HandleError][50] There was an error executing Execute() in Kernel::System::Console::Command::Maint::Ticket::FulltextIndexRebuildWorker: Error: Active indexing process already running! Skipping...
[Mon Dec 19 15:42:05 2022][Error][Kernel::System::Daemon::DaemonModules::BaseTaskWo
Maybe you could to help me what could be the problem?
Thanks for your attention.
Auth failed by account
Moderator: crythias
-
- Znuny newbie
- Posts: 30
- Joined: 12 Apr 2017, 12:10
- Znuny Version: 6.4.5
- Real Name: Hermawan Al-Faruq
Re: Auth failed by account
same here
1. Already ensure password and username are correct
2. Clear cache
3. restart daemon
But still no luck, btw its happen suddenly, no one touch the configuration
Code: Select all
Backend ERROR: OTRS-CGI-23 Perl: 5.30.0 OS: linux Time: Mon Feb 6 20:31:47 2023
Message: CommunicationLog(ID:737859,AccountType:-,AccountID:-,Direction:Incoming,Transport:Email,ObjectLogType:Connection,ObjectLogID:873896)::Kernel::System::MailAccount::POP3 => POP3TLS: Auth for user **xxx****@**xxx**.co.id/outlook.office365.com failed!
RemoteAddress: 110.138.86.187
RequestURI: /otrs/index.pl?Action=AdminMailAccount;Subaction=Run;ID=3;ChallengeToken=suvmQy8rKu8b4zqB4FRCVwV3ovRTVr8h;
Traceback (3745855):
Module: Kernel::System::CommunicationLog::_LogError Line: 538
Module: Kernel::System::CommunicationLog::ObjectLog Line: 306
Module: Kernel::System::MailAccount::POP3::Fetch Line: 202
Module: Kernel::System::MailAccount::MailAccountFetch Line: 566
Module: Kernel::Modules::AdminMailAccount::Run Line: 80
Module: Kernel::System::Web::InterfaceAgent::Run Line: 1135
Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler Line: 38
Module: (eval) (v1.99) Line: 207
Module: ModPerl::RegistryCooker::run (v1.99) Line: 207
Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 173
Module: ModPerl::Registry::handler (v1.99) Line: 32
1. Already ensure password and username are correct
2. Clear cache
3. restart daemon
But still no luck, btw its happen suddenly, no one touch the configuration
---
ati ati kepatil memiaw
ati ati kepatil memiaw
-
- Znuny newbie
- Posts: 30
- Joined: 12 Apr 2017, 12:10
- Znuny Version: 6.4.5
- Real Name: Hermawan Al-Faruq
Re: Auth failed by account
solved, i should using modern type of authentication oauth2.
buut still some issue here, maybe will be open thread for discussion
buut still some issue here, maybe will be open thread for discussion
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ati ati kepatil memiaw
ati ati kepatil memiaw