Unable to Connect to exchange server 2019 mailing host

[idpanganiban]

here the encountered error we used imap

[Sat Jan 7 12:00:18 2023][Error][Kernel::System::CommunicationLog::_LogError][535] CommunicationLog(ID:3630,AccountType:-,AccountID:-,Direction:Incoming,Transport:Email,ObjectLogType:Connection,ObjectLogID:3744)::Kernel::System::MailAccount::POP3 => POP3: Can't connect to APPSLAB-ExCHANG.appslab.com


PRODUCT = Znuny
VERSION = 6.4.4
BUILDDATE = Wed Nov 23 15:24:08 CET 2022
BUILDHOST = znuny.02
COMMIT_ID = f26a584b4e943e568715bbf52a93e43512e51b57

New installed and currently in simulation

[root]

Hi,

Usually "Can't connect" indicates a network issue:
- DNS problems
- the server doesn't accept POP3 connections, the port is closed

I recommend checking the connection with telnet/openssl

- Roy

[idpanganiban]

thanks for the response, the firewall of the machines was down as it was for testing purposes

thanks