Good morning,
I have recently migrate our Znuny 6.5 to Znuny 7 and I have an issue with the Customer page, once you select a ticket to display the details, the articles on the ticket doesn't show the content, so the user is not suere what is happening.
Please see the attached image.
Thank you in advance
Regards
Problem on TicketZoom View
Moderator: crythias
-
cgarcia
- Znuny newbie
- Posts: 2
- Joined: 03 Oct 2023, 11:32
- Znuny Version: 7.0.10
- Real Name: Carolina Garcia
Problem on TicketZoom View
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-
root
- Administrator
- Posts: 3968
- Joined: 18 Dec 2007, 12:23
- Znuny Version: Znuny and Znuny LTS
- Real Name: Roy Kaldung
- Company: Znuny
- Contact:
Re: Problem on TicketZoom View
Hi,
There is a known error regarding closed tickets that is fixed in the latest version 7.0.11.
- Roy
There is a known error regarding closed tickets that is fixed in the latest version 7.0.11.
- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
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Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
-
cgarcia
- Znuny newbie
- Posts: 2
- Joined: 03 Oct 2023, 11:32
- Znuny Version: 7.0.10
- Real Name: Carolina Garcia
Re: Problem on TicketZoom View
Good morning,
I have upgraded to the 7.0.11 version and the issue persists, any idea on how to show the message body?
Regards
I have upgraded to the 7.0.11 version and the issue persists, any idea on how to show the message body?
Regards