Hi,
right now only for "real" E-Mail tickets the forward button is shown, is it possible to show it also for every other ticket/article? I haven't found it in the system configuration.
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Always display "Forward" button
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flappybird
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Always display "Forward" button
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root
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Re: Always display "Forward" button
Hi,
There's not setting for this. It's shown based on the article type.
- Roy
There's not setting for this. It's shown based on the article type.
- Roy
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Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
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flappybird
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Re: Always display "Forward" button
Hi thanks,
is it possible to activate this via Javascript or template? Where would I add this? I guess it's similar to adding another custom link in the artcle view?
best regards
is it possible to activate this via Javascript or template? Where would I add this? I guess it's similar to adding another custom link in the artcle view?
best regards
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root
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Re: Always display "Forward" button
Hi,
Probably neither JavaScript nor just the template. There is a list of forward templates to fill, and that's done somewhere in the Perl code. You have to search the code for the correct file(s). I recommend fixing a process that requires forwarding non-email articles. Probably the article is wrong created.
- Roy
Probably neither JavaScript nor just the template. There is a list of forward templates to fill, and that's done somewhere in the Perl code. You have to search the code for the correct file(s). I recommend fixing a process that requires forwarding non-email articles. Probably the article is wrong created.
- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?