Hi all.
Could you help me to create a dashlet showing only open tickets I (the logged user) created?
Is there a particular value to put in the item key "Attributes" to filter only current user in the [create_by] field or it is necessary something else?
My goal is to give agents a dashlet where there are tickets created on an internal support queue.
Thanks
Dashlet showing all open ticket I created
Moderator: crythias
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- Real Name: Roy Kaldung
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Re: Dashlet showing all open ticket I created
Hi,
There is no widget available for this. I recommend a search profile that can be reused.
- Roy
There is no widget available for this. I recommend a search profile that can be reused.
- Roy
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Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?