(SOLVED) ACL - configure dynamic field values visible depends on queues.

[plkko]

Hi,

I have a problem with configuring ACL in Znuny. I have dynamic field "CloseCategory" in this dynamic field are values "x", "y", "z", "a", "b", "c".

Dynamic field "CloseCategory" is visible for all queues. I tried create new ACL for assign "x", "y", "z" values for queue ServiceDesk and "a", "b", "c" for queue HelpDesk. Unfortunately ACL what I maked isn't working.

For example ACL configured for queue SD (ServiceDesk):


Please tell me what I doing wrong with this. Anothers ACL's I created similarly - working properly.

[skullz]

You missing DynamicField_
Try

Code: Select all

Properties =>
  Ticket => 
    Queue => SD

Possible =>
  Ticket => 
    DynamicField_CloseCategory => x

To define multiple value, use the (+) symbols

[plkko]

Thank You. "DynamicField_" resolved my problem.