Hello.
How can the last agent reply timestamp be displayed on the customer's 'My Tickets' page (Customer Status View) so that the customer can see it 'at-a-glance' especially if they didn't receive an E-mail message or didn't see the reply E-mail'?
Thanks in advance.
How? Show last agent reply timestamp on 'My Tickets' page
Moderator: crythias
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otrswannabe1
- Znuny newbie
- Posts: 20
- Joined: 07 May 2010, 11:52
- Znuny Version: 2.4.7
How? Show last agent reply timestamp on 'My Tickets' page
Last edited by otrswannabe1 on 01 Jun 2010, 16:30, edited 1 time in total.
-
otrswannabe1
- Znuny newbie
- Posts: 20
- Joined: 07 May 2010, 11:52
- Znuny Version: 2.4.7