How to export the configuration and the database on another computer endowed with OTRS.
I made a test with the option Export Importer since the console administrator but it results in nothing.
Thank you for your help.
OS : Windows 2003 server
OTRS 2.4.7 french version
Computer : Dell PowerEdge 500SC celeron 1,10 GHz and 256 MB Ram
How to export the configuration and the database
Moderator: crythias
-
- Znuny newbie
- Posts: 37
- Joined: 16 Apr 2010, 11:04
- Znuny Version: 2.4.7
How to export the configuration and the database
OTRS V 2.4.7 (french version & Windows installation)
OS : XP Pro + Win Server 2003
OS : XP Pro + Win Server 2003
Re: How to export the configuration and the database
If your use "typical" windows install just made clear install on new system, then stop services on both systems with otrs4win\Scripts\OTRSServicesStop.bat
copy with overwrite OTRS folder to new system
check host name changes in OTRS\Kernel\Config.pm and all of OTRS\Kernel\Config\Files\ZZZ*Auto.pm
then start services
copy with overwrite OTRS folder to new system
check host name changes in OTRS\Kernel\Config.pm and all of OTRS\Kernel\Config\Files\ZZZ*Auto.pm
then start services
-
- Znuny newbie
- Posts: 37
- Joined: 16 Apr 2010, 11:04
- Znuny Version: 2.4.7
Re: How to export the configuration and the database
Ok, i test today
OTRS V 2.4.7 (french version & Windows installation)
OS : XP Pro + Win Server 2003
OS : XP Pro + Win Server 2003