How to export the configuration and the database

Moderator: crythias

Post Reply
scorpioncf
Znuny newbie
Posts: 37
Joined: 16 Apr 2010, 11:04
Znuny Version: 2.4.7

How to export the configuration and the database

Post by scorpioncf »

How to export the configuration and the database on another computer endowed with OTRS.

I made a test with the option Export Importer since the console administrator but it results in nothing.

Thank you for your help.

OS : Windows 2003 server
OTRS 2.4.7 french version
Computer : Dell PowerEdge 500SC celeron 1,10 GHz and 256 MB Ram
OTRS V 2.4.7 (french version & Windows installation)
OS : XP Pro + Win Server 2003
meronbar
Znuny newbie
Posts: 13
Joined: 18 May 2010, 08:56
Znuny Version: 2.4.7

Re: How to export the configuration and the database

Post by meronbar »

If your use "typical" windows install just made clear install on new system, then stop services on both systems with otrs4win\Scripts\OTRSServicesStop.bat
copy with overwrite OTRS folder to new system
check host name changes in OTRS\Kernel\Config.pm and all of OTRS\Kernel\Config\Files\ZZZ*Auto.pm
then start services
scorpioncf
Znuny newbie
Posts: 37
Joined: 16 Apr 2010, 11:04
Znuny Version: 2.4.7

Re: How to export the configuration and the database

Post by scorpioncf »

Ok, i test today
OTRS V 2.4.7 (french version & Windows installation)
OS : XP Pro + Win Server 2003
Post Reply