how to view the close ticket to reassign it

Moderator: crythias

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Alex11
Znuny newbie
Posts: 12
Joined: 05 May 2010, 07:45
Znuny Version: 2.4.7

how to view the close ticket to reassign it

Post by Alex11 »

hi,
Can anybody tell me, how to view close ticket and reaasign it for further action..pls help me out

regards,
Alex
crythias
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Joined: 04 May 2010, 18:38
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Re: how to view the close ticket to reassign it

Post by crythias »

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