Unable to see customerids field in customerusers table

[rani+bandaru]

Hi

I am working as Dev in a QLogy. I implemented OTRS in our organisation. I read documentation.It is working fine.

I added a customer_ids field to customer_user table from backend as following steps:


mysql> use otrs;

Database changed
mysql> ALTER TABLE customer_user ADD customer_ids VARCHAR (250);
Query OK, 1 rows affected (0.02 sec)
Records: 1 Duplicates: 0 Warnings: 0

mysql> quit
Bye
linux:~#


Added the new column to the MAP array in Kernel/Config.pm:

# var, frontend, storage, shown (1=always,2=lite), required, storage-type, http-link, readonly
[...]
[ 'UserCustomerIDs', 'CustomerIDs', 'customer_ids', 1, 0, 'var', '', 0 ],


saved the file and restarted the server


Now the problem is i can see the field through backend with a null value in it to all the customers but from frontend i.e., from admin area there no such field visible at all.
How can i make it visible through frontend.?
How can trace the process?
Do i have to do any more settings or changes?
Please guide me.

Regards,
rani

[crythias]

You'll want to add the field in the appropriate .dtl. in the theme in order to show it, generally.