knowledge base

Moderator: crythias

Post Reply
lucasdgr
Znuny newbie
Posts: 31
Joined: 24 Sep 2010, 14:16
Znuny Version: 2.4

knowledge base

Post by lucasdgr »

I make reference.
The knowledge base is supported by the FAQ module?
Or is generated based on the description / solution of the closed tickets?

Thanks for responding.
OTRS 2.4.8 - ITSM 2.1.1 - FAQ 1.6.5
Server CentOS-5.5-x86_64
Apache 2.2.3 - Mysql 5.0.77 - perl v5.8.8
Top
jojo
Znuny guru
Posts: 15019
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:
Contact jojo

Re: knowledge base

Post by jojo »

The knowledge base is the FAQ module and the content needs to be filled manually
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Top
Post Reply

Return to “General”