Now that I have 2.4.9 running on production, I'm trying 3.0.0beta6 on my test server.
I'm getting mysql password problems at step 9 of the upgrade:
Code: Select all
test:/opt/otrs# bin/otrs.SetPermissions.pl /opt/otrs otrs
bin/otrs.SetPermissions.pl <1.3> - set OTRS file permissions
Copyright (C) 2001-2010 xxx, http://otrs.org/
Setting permissions on /opt/otrs
Setting permissions on /opt/otrs/var
Setting permissions on /opt/otrs/bin/*
Setting permissions on /opt/otrs/scripts/*.pl
Setting permissions on /opt/otrs/scripts/tools/*.pl
Setting permissions on Kernel/Config.pm
Setting owner rw and group ro permissions on /opt/otrs/
test:/opt/otrs# bin/otrs.SetPermissions.pl /opt/otrs --web-group www-data
bin/otrs.SetPermissions.pl <1.3> - set OTRS file permissions
Copyright (C) 2001-2010 xxx, http://otrs.org/
Setting permissions on /opt/otrs
Setting permissions on /opt/otrs/var
Setting permissions on /opt/otrs/bin/*
Setting permissions on /opt/otrs/scripts/*.pl
Setting permissions on /opt/otrs/scripts/tools/*.pl
Setting permissions on Kernel/Config.pm
Setting owner rw and group ro permissions on /opt/otrs/
est:/opt/otrs# scripts/DBUpdate-to-3.0.pl
Start migration of the system...
DBI connect('database=otrs;host=localhost;','otrs',...) failed: Access denied for user 'otrs'@'localhost' (using password: YES) at /opt/otrs/Kernel/System/DB.pm line 210
ERROR: OTRS-DBUpdate-to-3.0-10 Perl: 5.10.0 OS: linux Time: Thu Nov 4 19:14:22 2010
Message: Access denied for user 'otrs'@'localhost' (using password: YES)
Traceback (4475):
Module: Kernel::System::DB::new (v1.124) Line: 181
Module: scripts/DBUpdate-to-3.0.pl (v1.1) Line: 69
Got no DBObject! at /opt/otrs/Kernel/System/State.pm line 93.
I posted previous permissions step in case I did it wrong, because I think it may be.
Thanks in advance!