When I look at all tickets I always see closed (10000) and I know I have much more in the system and the number is not changing even when new tickets are closed.
Is this a limitation somewhere?
Thanks!
10000 closed tickets limit
Moderator: crythias
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georgelazar
- Znuny newbie
- Posts: 20
- Joined: 12 Oct 2010, 15:44
- Znuny Version: 3.0.5
10000 closed tickets limit
OTRS 3.0.5 on Gentoo Linux, LDAP authentication for users and customers.
Re: 10000 closed tickets limit
yes, 10000 is the limit for some of the frontends. You can search for all closed tickets via search
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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georgelazar
- Znuny newbie
- Posts: 20
- Joined: 12 Oct 2010, 15:44
- Znuny Version: 3.0.5
Re: 10000 closed tickets limit
Can I change this setting somewhere?
Thanks.
Thanks.
OTRS 3.0.5 on Gentoo Linux, LDAP authentication for users and customers.
Re: 10000 closed tickets limit
not via config. Changing this parameter makes no sense..
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com