I would like to add config items for different companies/customers and get a list of them per customer such that I have an inventory, or build, of what each company has - a standard config management function really.
I haven't been able to work out how to do this. I have managed to add CI's and assigned them to owners, having previously set each company up as an owner, but I can't then find a way of listing said CI's
Any advice greatly received.
List CI's per Company
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Re: List CI's per Company
are you looking for somthing like a CompanyFilter http://forums.otrs.org/viewtopic.php?f=17&t=2486#p22966 which shows ony CIs of the selected Company
here (http://forums.otrs.org/viewtopic.php?f=17&t=2486#p23317) are the files
the changes ar marked with ##
here (http://forums.otrs.org/viewtopic.php?f=17&t=2486#p23317) are the files
the changes ar marked with ##
Live: OTRS 3.3.8, ITSM 3.3.8, in vm
Test: otrs 3.3.8, ITSM
OS: RedHat 6.5 64Bit, Apache: 2.2.15, MySQL 5.5.38, Perl: 5.10.1, mod_Perl 2.0.4
Test: otrs 3.3.8, ITSM
OS: RedHat 6.5 64Bit, Apache: 2.2.15, MySQL 5.5.38, Perl: 5.10.1, mod_Perl 2.0.4