The calendar not working..... !!!!!
Moderator: crythias
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- Znuny newbie
- Posts: 30
- Joined: 29 Nov 2010, 16:18
- Znuny Version: 2.4
The calendar not working..... !!!!!
In the search ticket tab of the customer otrs where we refine search from given dates, when I click on the first calendar the graphical interface shows up whereas when I click on the second calendar it doesnt show up & display an error msg in the browser info....pls help me wid this...as to how to rectify that calendar....!!!!!
Re: The calendar not working..... !!!!!
Please fill out your signature with exact OTRS version and operating System.
You should also show the error message you receive
You should also show the error message you receive
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
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Never change Defaults.pm! :: Blog
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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- Znuny newbie
- Posts: 30
- Joined: 29 Nov 2010, 16:18
- Znuny Version: 2.4
Re: The calendar not working..... !!!!!
the otrs version is 3.0.2.
And the OS on which the OTRS server is installed is Red Hat Linux 5.
There is no specific error code. It just says "Error on page" in the bar where the loading meter is indicated ,after having clicked on the second calendar .
And the OS on which the OTRS server is installed is Red Hat Linux 5.
There is no specific error code. It just says "Error on page" in the bar where the loading meter is indicated ,after having clicked on the second calendar .
Re: The calendar not working..... !!!!!
could you please provide a screenshot
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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- Znuny newbie
- Posts: 30
- Joined: 29 Nov 2010, 16:18
- Znuny Version: 2.4
Re: The calendar not working..... !!!!!
You do not have the required permissions to view the files attached to this post.
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- Znuny newbie
- Posts: 30
- Joined: 29 Nov 2010, 16:18
- Znuny Version: 2.4
Re: The calendar not working..... !!!!!
You do not have the required permissions to view the files attached to this post.
Re: The calendar not working..... !!!!!
Could you please update to 3.0.3 and if not working there open a bug via bugs.otrs.org
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com