The calendar not working..... !!!!!

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shubham99in
Znuny newbie
Posts: 30
Joined: 29 Nov 2010, 16:18
Znuny Version: 2.4

The calendar not working..... !!!!!

Post by shubham99in »

In the search ticket tab of the customer otrs where we refine search from given dates, when I click on the first calendar the graphical interface shows up whereas when I click on the second calendar it doesnt show up & display an error msg in the browser info....pls help me wid this...as to how to rectify that calendar....!!!!!
jojo
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Re: The calendar not working..... !!!!!

Post by jojo »

Please fill out your signature with exact OTRS version and operating System.

You should also show the error message you receive
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shubham99in
Znuny newbie
Posts: 30
Joined: 29 Nov 2010, 16:18
Znuny Version: 2.4

Re: The calendar not working..... !!!!!

Post by shubham99in »

the otrs version is 3.0.2.

And the OS on which the OTRS server is installed is Red Hat Linux 5.

There is no specific error code. It just says "Error on page" in the bar where the loading meter is indicated ,after having clicked on the second calendar .
jojo
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Re: The calendar not working..... !!!!!

Post by jojo »

could you please provide a screenshot
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
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shubham99in
Znuny newbie
Posts: 30
Joined: 29 Nov 2010, 16:18
Znuny Version: 2.4

Re: The calendar not working..... !!!!!

Post by shubham99in »

error in 2nd calendar.jpg
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shubham99in
Znuny newbie
Posts: 30
Joined: 29 Nov 2010, 16:18
Znuny Version: 2.4

Re: The calendar not working..... !!!!!

Post by shubham99in »

done with error in first calendar.JPG
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jojo
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Posts: 15019
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: The calendar not working..... !!!!!

Post by jojo »

Could you please update to 3.0.3 and if not working there open a bug via bugs.otrs.org
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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