Statistics for customers.

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cbravo
Znuny advanced
Posts: 113
Joined: 18 Nov 2010, 00:33
Znuny Version: 3.0

Statistics for customers.

Post by cbravo »

Hello guys, we have way too many customers in our company so we decided to enabled the statistics module for them. Is there any way I can do this? I want them to be able to get statistics only for their company. Thank you.
OTRS: 3.08
OS: Ubuntu
Apache2/MySQL 5
jojo
Znuny guru
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Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
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Re: Statistics for customers.

Post by jojo »

no, thats not possible. But they can use searches and even save them
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cbravo
Znuny advanced
Posts: 113
Joined: 18 Nov 2010, 00:33
Znuny Version: 3.0

Re: Statistics for customers.

Post by cbravo »

appreciate the help. By save them do you mean as a search template? I just checked it and might be enough for me. Thank you for the answer. By the way, could I change the name of OTRS? I mean, I would like my customers to read a different name for the software on the explorer header and other cosmetic changes and also get a different subject when getting email responses from it. (I mean from a legal point of view, not asking how to change it). Well, it actually comes as an option so I'm assuming it's allowed to be changed.
OTRS: 3.08
OS: Ubuntu
Apache2/MySQL 5
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