Dear all,
Could some one help on the aforementioned?
I'm looking for a way to remove the Owner field from these views,and didn't find any relevant options in SysConfig...
Thanks a lot in advance,
Alex
How to modify Customer MyTickets/CompanyTickets view?
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crythias
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Re: How to modify Customer MyTickets/CompanyTickets view?
It wouldn't be in SysConfig. You'd likely have to edit the appropriate DTL file for the scheme.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Re: How to modify Customer MyTickets/CompanyTickets view?
Thanks a lot for a prompt reply!
I would be most grateful on a clue as for the relevant DTL file...
I would be most grateful on a clue as for the relevant DTL file...