SysLog not Working

[james_gatt]

Hi,

I have OTRS 3.0.9 installed on Windows Server 2008.

One of my objectives is to have a continuous system logging of each system event (otrs events i.e.). From the interface (SysConfig) - Framework->Core::Log I have chosen SysLog as module. However there are no log entries when I try to view them on the interface (SysLog i.e.). Am I missing something here? Also the facility and logsock options in the Core::Log config are set to default - i.e. user and unix respectively. Do i need to change these?

Regards,

James

[renee]

Do you have a syslog daemon running on Windows? AFAIK this is not a standard application on Windows. I would change the logging settings to use file based logging.

[james_gatt]

I am changing the logging type to File however when I press Save Changes / Update it will revert back to SysLog. Any ideas why this might be happening? It is as if the setting is hardcoded.

James

[renee]

Is it hardcoded in Kernel/Config.pm?

[james_gatt]

ok it is now working. I do not know why it was hard coded in the first place. Thanks for your help

James