Let's say you're printing these tickets for Agents that don't have computers/access to OTRS. You'd like for them to "Sign Off" on a ticket before handing it back in.
So...
near the bottom of sub _PDFOutputArticles in Kernel/Modules/AgentTicketPrint.pm you might put this code snippet (last few lines are for position purposes.)
Code: Select all
# output random text
my %randomTableParam;
$randomTableParam{CellData}[0][0]{Content} = "Line ONE: _________________
Line TWO: _________________
Line THREE: _________________";
$randomTableParam{CellData}[0][0]{Font} = 'Proportional';
$Self->{PDFObject}->Table( %randomTableParam, );
return 1;
}
sub _HTMLMask {