[SOLVED] CRONw installation error

[zip]

Hello,

i installed otrs 3.3.8 via the .zip file on a windows server 2012, step by step with this guide: http://wiki.otterhub.org/index.php?titl ... _and_IIS_7

now i'm stuck at the really last point, install the cronw:

You must now set up the cron service itself; go to the Cron directory and use this command:

c:\cronw> perl cronHelper.pl --install
INFO: using crontab: 'C:\cronw\crontab.txt'
INFO: CRON service was successfully installed.

Now you have a service called CRONw that you can start from the Windows Services menu.

i get this error when installing the cronw:

cronw_error.PNG

powershell:

cronw_error2.PNG

log:

Code: Select all

[2014/09/24 14:23:55] starting service
[2014/09/24 14:23:55] no crontab defined!

its strange that it say "using crontab.." at installation, but then it fails because of "no crontab defined".

any help would be highly appreciated

[gperes]

I believe that in windows you will have to change cronw with the windows scheduler. This I think that will resolve your problem.

[zip]

on my other otrs systems which i installed with the installer file, the cornw service is installed and running. so thats the question: if i have the otrs scheduler service running, do i need the cronw service?

[zip]

i tried today to install it and now it worked. dont know what caused this problem.