[SOLVED] LDAP Error

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jafumega27
Znuny newbie
Posts: 28
Joined: 09 Mar 2015, 14:41
Znuny Version: 4.0.5
Real Name: Tiago Rocha

[SOLVED] LDAP Error

Post by jafumega27 »

hi,

i have a connection to LDAP and i can see the LDAP users but i can't login, and when i trying to login, give this error in the LOG:

Search failed! 000004DC: LdapErr: DSID-0C090728, comment: In order to perform this operation a successful bind must be completed on the connection., data 0, v2580

CustomerUser: No auth record in 'customer_user' for 'XXXXX' (REMOTE_ADDR: 172.18.4.9)

but in the customer_user existe this user.

to authetication for customer_user:
#Enable LDAP authentication for Customers / Users
$Self->{'Customer::AuthModule1'} = 'Kernel::System::CustomerAuth::LDAP';
$Self->{'Customer::AuthModule::LDAP::Host1'} = 'XXXXX';
$Self->{'Customer::AuthModule::LDAP::BaseDN1'} = 'XXXX';
$Self->{'Customer::AuthModule::LDAP::UID1'} = 'mail';

i'm using the email for UserCustomerID.

someone know how to do it?
jafumega27
Znuny newbie
Posts: 28
Joined: 09 Mar 2015, 14:41
Znuny Version: 4.0.5
Real Name: Tiago Rocha

Re: [SOLVED] LDAP Error

Post by jafumega27 »

problem solved, was missing this lines:
$Self->{'Customer::AuthModule::LDAP::SearchUserDN1'} = 'CN=Help,OU=USERS,OU=*****,DC=*****,DC=pt';
$Self->{'Customer::AuthModule::LDAP::SearchUserPw1'} = '****';
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