Hello guys!
I need to hide the menu "Called the company", so that the customer does not have access to all the calls of other clients. Does anyone know how to do this?
Thanks!
[SOLVED] Hide menu "Called the company" customer panel
Moderator: crythias
[SOLVED] Hide menu "Called the company" customer panel
You do not have the required permissions to view the files attached to this post.
Last edited by savio on 18 Aug 2015, 15:07, edited 1 time in total.
-
- Moderator
- Posts: 10169
- Joined: 04 May 2010, 18:38
- Znuny Version: 5.0.x
- Location: SouthWest Florida, USA
- Contact:
Re: Hide menu "Called the company" customer panel
ACL or group membership. Search for company Tickets on this forum.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
Re: Hide menu "Called the company" customer panel
I found a very simple way!
Config in Ticket -> Frontend :: Customer >> Ticket :: Frontend :: :: CustomerDisableCompanyTicketAccess I changed to YES.
So when the client accesses one mensangem appears stating that the user is not allowed.
Thank you!
Config in Ticket -> Frontend :: Customer >> Ticket :: Frontend :: :: CustomerDisableCompanyTicketAccess I changed to YES.
So when the client accesses one mensangem appears stating that the user is not allowed.
Thank you!