Problems characters (maybe dictionary)

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jamartinezu
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Posts: 67
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Problems characters (maybe dictionary)

Post by jamartinezu »

Good afternoon

I have a problem with words containing the letter ñ.
We use OTRS in Spanish but has problems with these fonts.

Example:

Current
Evelyn Leitón (should be Evelyn Leitón)
Johnny Acuña (should be Johnny Acuña)

Any suggestions?
reneeb
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Re: Problems characters (maybe dictionary)

Post by reneeb »

How did you setup the database? Can you check if all the tables were created with utf-8 collation?
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jamartinezu
Znuny newbie
Posts: 67
Joined: 28 Jun 2013, 01:06
Znuny Version: OTRS 5
Real Name: Arturo
Company: Purdy Motor
Contact:

Re: Problems characters (maybe dictionary)

Post by jamartinezu »

Hi!!

The database is set to UTF-8, the problem is when the OTRS reads the Active Directory (users).
I have no problem with the tables, the problem is with the contents

should show like this:

Name: Ana Cristina
Lastname: Acuña
error.PNG
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reneeb
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Posts: 5018
Joined: 13 Mar 2011, 09:54
Znuny Version: 6.0.x
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Contact:

Re: Problems characters (maybe dictionary)

Post by reneeb »

Then check the charset settings in your Kernel/Config.pm
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Free Znuny add ons from the community: http://opar.perl-services.de
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