The address field size is too small (the email information too, but since the domain name is aways the same, it's a no issue ):
* the info comes from an MS Active Directory
There's a config option to change it? If so, where is it?
Thank's
[SOLVED] Costumer data character limit to display on TicketViewsZoom: too small, where I can configure it?
Moderator: crythias
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[SOLVED] Costumer data character limit to display on TicketViewsZoom: too small, where I can configure it?
Last edited by fbraga on 16 Dec 2015, 17:09, edited 1 time in total.
OTRS 5.0.5 + FAQ 5.0.2 (both pt_BR) on Debian 8/Jessie + postgres 9.4
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Re: Costumer data character limit to display on TicketViewsZoom: too small, where I can configure it?
Try (I haven't verified if this works):
otrs/Kernel/Output/HTML/Templates/Standard/AgentCustomerTableView.tt
Change Data.ValueShort to Data.Value
otrs/Kernel/Output/HTML/Templates/Standard/AgentCustomerTableView.tt
Code: Select all
[% RenderBlockStart("CustomerRow") %]
<label>[% Translate(Data.Key) | html %]:</label>
<p class="Value FixedValueSmall" title="[% Data.Value | html %]">
[% Data.LinkStart | Interpolate %][% Data.ValueShort %][% Data.LinkStop %]
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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- Znuny newbie
- Posts: 12
- Joined: 09 Dec 2015, 14:06
- Znuny Version: 5.0.5
- Real Name: Felipe Braga
- Company: Prefeitura de Piracicaba
Re: Costumer data character limit to display on TicketViewsZoom: too small, where I can configure it?
it worked!
Thank's
Thank's
OTRS 5.0.5 + FAQ 5.0.2 (both pt_BR) on Debian 8/Jessie + postgres 9.4