We're using OTRS 4.0.11 and we're having a weird issue with the import/export feature for ConfigItems.
I created a import/export task to export my computers with their location in a csv file. So basically 2 fields, id + location
![Smile :)](./images/smilies/icon_smile.gif)
Long story short, I updated that csv with some modifications on location and want to import it back into OTRS. OTRS is reading (as written in the sys logs) but skips all the entries and aint updating nothing at all.
Also, I tried simply to erase the location from a specific computer and did my import again and now its updating the value but with the wrong location...
Here's a sample of my csv:
"0000007873";"9224000072"
Also, im using a KIX module (ITSM-CIAttributeCollection) so I can import export links between CIs so maybe its linked to that also. I'll try to run an import on fields not linked to that module meanwhile.
Thanks for your help