OTRS 5 - Show Customer Company Name in Dashboard

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it00x32
Znuny newbie
Posts: 20
Joined: 30 Jul 2014, 10:35
Znuny Version: 3.3.8

OTRS 5 - Show Customer Company Name in Dashboard

Post by it00x32 »

Hi,

i updated our OTRS / CentOS 6.5 to 5.04 lately. With v3 i used this tutorial

http://stackoverflow.com/questions/2523 ... -dashboard

to add a CustomerCompany Name column to the Dashboard (which is really usful) - is there a way to do the same in the new Version?

regards
Thomas
jnelson
Znuny newbie
Posts: 72
Joined: 18 Jul 2014, 14:40
Znuny Version: 5.0.4
Real Name: Jerry Nelson

Re: OTRS 5 - Show Customer Company Name in Dashboard

Post by jnelson »

Try here:

Frontend::Agent::Dashboard
OTRS 5 on CentOS 7.1
it00x32
Znuny newbie
Posts: 20
Joined: 30 Jul 2014, 10:35
Znuny Version: 3.3.8

Re: OTRS 5 - Show Customer Company Name in Dashboard

Post by it00x32 »

what to try there ;-)?

thanks
wheelshot
Znuny expert
Posts: 188
Joined: 15 Dec 2014, 20:49
Znuny Version: 4.0.24
Location: QC, Canada

Re: OTRS 5 - Show Customer Company Name in Dashboard

Post by wheelshot »

Which solution you picked from the URL you sent? Cause if you tried the solution that required only to add the field in the SysConfig, you should be ok with the new version. If you modified the dtl, you shouldnt redo that and just add the field like the voted solution from your post suggested.
it00x32
Znuny newbie
Posts: 20
Joined: 30 Jul 2014, 10:35
Znuny Version: 3.3.8

Re: OTRS 5 - Show Customer Company Name in Dashboard

Post by it00x32 »

Hi, i ve also edited the DashboardTicketGeneric.pm - in V5 it is quite different - even the filte itself is now called dashboard/ticketgeneric.pm - thats why i m asked
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