Error MYSQL

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emillo
Znuny newbie
Posts: 4
Joined: 12 Feb 2016, 01:05
Znuny Version: 5.0.6
Real Name: Emil D

Error MYSQL

Post by emillo »

Hi all
today i recieved error mysql on e-mail.

Code: Select all

[Fri Jul 29 15:26:31 2016] otrs.Daemon.pl: DBD::mysql::db do failed: MySQL server has gone away at /opt/otrs/Kernel/System/DB.pm line 449.
ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-51 Perl: 5.16.3 OS: linux Time: Fri Jul 29 15:26:31 2016

 Message: MySQL server has gone away, SQL: 'INSERT INTO article_plain  (article_id, body, create_time, create_by, change_time, change_by)  VALUES (?, ?,
        '2016-07-29 15:26:30'
    , ?,
        '2016-07-29 15:26:30'
    , ?)'

 Traceback (10146):
   Module: Kernel::System::Ticket::ArticleStorageDB::ArticleWritePlain Line: 254
   Module: Kernel::System::PostMaster::FollowUp::Run Line: 410
   Module: Kernel::System::PostMaster::Run Line: 332
   Module: Kernel::System::MailAccount::IMAP::_Fetch Line: 222
   Module: Kernel::System::MailAccount::IMAP::Fetch Line: 86
   Module: Kernel::System::MailAccount::MailAccountFetch Line: 440
   Module: Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch::Run Line: 94
   Module: (eval) Line: 444
   Module: Kernel::System::Console::BaseCommand::Execute Line: 438
   Module: (eval) Line: 147
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 131
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 259
   Module: (eval) Line: 316
   Module: main::Start Line: 316
   Module: /opt/otrs/bin/otrs.Daemon.pl Line: 138
EXG133
Znuny expert
Posts: 217
Joined: 06 Aug 2012, 18:12
Znuny Version: 3.1.7 & 4.04

Re: Error MYSQL

Post by EXG133 »

MySQL crashed during this insert but you will have to check MySQL logs to find what caused it.
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