today i recieved error mysql on e-mail.
Code: Select all
[Fri Jul 29 15:26:31 2016] otrs.Daemon.pl: DBD::mysql::db do failed: MySQL server has gone away at /opt/otrs/Kernel/System/DB.pm line 449.
ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-51 Perl: 5.16.3 OS: linux Time: Fri Jul 29 15:26:31 2016
Message: MySQL server has gone away, SQL: 'INSERT INTO article_plain (article_id, body, create_time, create_by, change_time, change_by) VALUES (?, ?,
'2016-07-29 15:26:30'
, ?,
'2016-07-29 15:26:30'
, ?)'
Traceback (10146):
Module: Kernel::System::Ticket::ArticleStorageDB::ArticleWritePlain Line: 254
Module: Kernel::System::PostMaster::FollowUp::Run Line: 410
Module: Kernel::System::PostMaster::Run Line: 332
Module: Kernel::System::MailAccount::IMAP::_Fetch Line: 222
Module: Kernel::System::MailAccount::IMAP::Fetch Line: 86
Module: Kernel::System::MailAccount::MailAccountFetch Line: 440
Module: Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch::Run Line: 94
Module: (eval) Line: 444
Module: Kernel::System::Console::BaseCommand::Execute Line: 438
Module: (eval) Line: 147
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 131
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 259
Module: (eval) Line: 316
Module: main::Start Line: 316
Module: /opt/otrs/bin/otrs.Daemon.pl Line: 138