Can't connect SMTP after upgrade otrs 4 to 5

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gecelann
Znuny expert
Posts: 164
Joined: 12 Feb 2016, 08:05
Znuny Version: 5.0.0
Real Name: ann
Company: rghdinc

Can't connect SMTP after upgrade otrs 4 to 5

Post by gecelann »

Hi to everyone!

I would like to know why I get the error that I can't connect to smtp.gmail.com eventhough I can ping smtp.gmail.com
and I can check it using openssl s_client -crlf -connect smtp.gmail.com:465 in terminal?
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After upgrading otrs 4 to 5, our email is already working I don't know why it is now not connected to smtp.
This is my configuration in sendmail
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And already did this.
Is it automatically copied by OTRS?

for foo in *.dist; do cp $foo `basename $foo .dist`; done
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gecelann
Znuny expert
Posts: 164
Joined: 12 Feb 2016, 08:05
Znuny Version: 5.0.0
Real Name: ann
Company: rghdinc

Re: Can't connect SMTP after upgrade otrs 4 to 5

Post by gecelann »

Hi,

Please advise that I was able to fetchmail. the only problem that I'm now encountering is the sending emails using notification events of otrs 5.0. Please help me :(
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