Hi!
Good day!
I would like to know what are the affected files when we will hide the star of the ticket?
Our client doesn't want to see the stars beside the ticket's details?
Please see the screenshot below. How to hide this section?
Hide star icon in ticket dashboard/overview
Moderator: crythias
-
- Znuny expert
- Posts: 164
- Joined: 12 Feb 2016, 08:05
- Znuny Version: 5.0.0
- Real Name: ann
- Company: rghdinc
Hide star icon in ticket dashboard/overview
You do not have the required permissions to view the files attached to this post.
-
- Znuny guru
- Posts: 5018
- Joined: 13 Mar 2011, 09:54
- Znuny Version: 6.0.x
- Real Name: Renée Bäcker
- Company: Perl-Services.de
- Contact:
Re: Hide star icon in ticket dashboard/overview
Try to add at https://github.com/OTRS/otrs/blob/32e2e ... ll.pm#L634 and and https://github.com/OTRS/otrs/blob/32e2e ... l.pm#L1427
Code: Select all
next if $Item eq 'New Article';
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
-
- Znuny expert
- Posts: 164
- Joined: 12 Feb 2016, 08:05
- Znuny Version: 5.0.0
- Real Name: ann
- Company: rghdinc
Re: Hide star icon in ticket dashboard/overview
Hi Reneeb,reneeb wrote:Try to addat https://github.com/OTRS/otrs/blob/32e2e ... ll.pm#L634 and and https://github.com/OTRS/otrs/blob/32e2e ... l.pm#L1427Code: Select all
next if $Item eq 'New Article';
Already add code next if $Item eq 'New Article';
But nothing change except for the queue view please check the screenshot for the result
ttps://github.com/OTRS/otrs/blob/32e2ee9e20388db9ae10a1c7414b274272b7c936/Kernel/Output/HTML/TicketOverview/Small.pm#L634
Code: Select all
# meta items
my @TicketMetaItems = $LayoutObject->TicketMetaItemsCount();
for my $Item (@TicketMetaItems) {
#HIDE STAR
next if $Item eq 'New Article';
$LayoutObject->Block(
Name => 'GeneralOverviewHeader',
);
Code: Select all
# show ticket flags
my @TicketMetaItems = $LayoutObject->TicketMetaItems(
Ticket => \%Article,
);
for my $Item (@TicketMetaItems) {
#HIDE STAR
next if $Item eq 'New Article';
$LayoutObject->Block(
Name => 'GeneralOverviewRow',
);
You do not have the required permissions to view the files attached to this post.