I'm trying to add a new field in the AgentTicketZoom, more exactly inside the Articles tab.
I've tried to add this in the AgentTicketZoom.dtl, line 540 +/-:
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...
<th class="State"><a href="#">$Text{"State"}</a></th>
...
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<td class="State">
<div title="$QData{"State"}"><a href="#">$QData{"State"}</a></div>
<input type="hidden" class="SortData" value="$QData{"State"}" />
</td>
Does anyone know how to do or how to achieve that?
Thank you very much.
Rafa